Privacy Policy

1. Introduction

This Privacy Policy explains how puzzlehub (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from https://www.puzzlehub.store (the “Site”). By using the Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you personally, such as your name, email address, phone number, billing and shipping address, and payment details when you place an order.

2.2 Non‑Personal Information

We also collect non‑personal data such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

• To process and fulfill orders, including payment, shipping, and communication about your purchase.
• To provide customer support and respond to inquiries.
• To improve the Site, develop new products, and personalize your experience.
• To send promotional or informational messages, if you have opted in.
• To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email services).
• Law enforcement or regulatory authorities when required by law.
• Third parties in connection with a merger, acquisition, or sale of assets, provided that the receiving party agrees to protect the information.

5. User Responsibilities

By using the Site, you agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your account credentials.
• Notify us promptly of any unauthorized use of your account.
• Comply with all applicable laws and these terms.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and deliver targeted content. You may adjust your browser settings to refuse cookies, but this could affect site performance.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Our services may be accessed worldwide. Your information may be transferred to and processed in countries outside your residence, which may have different data‑protection laws. We will take appropriate measures to protect your data.

9. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +1 (216) 634-4247
• Address: 6989 West 2nd Lane, Cleveland, Ohio 44173, United States